SHIPPING & RETURNS / EXCHANGES

SHIPPING

• We dispatch from our Australian warehouse in the state of QLD within 24-48hrs after order is received. We partner with Australia Post for our deliveries. If you'd like fast shipping, kindly opt for EXPRESS at checkout.

RETURNS / EXCHANGES

• We know you will be extremely happy with your Ovae purchase, however if for some reason you'd like to return it please email hello@ovae.com.au 
• Ovae gladly accepts refunds and exchanges within a 30-day period from the original purchase date under the following conditions.
• Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.
• Return shipping method and associated costs are the responsibility of the customer.
• We recommend sending your return via a traceable method and retaining proof of postage until receiving confirmation that your return has been processed. Ovae is not responsible for returns that are not received.
• Sale items cannot be refunded for change of mind.

Kindly visit our Terms and Conditions Page for more details on Returns.